Your most fundamental strategic decisions, including everything related to a product-launch and marketing, is based on the type of product or innovation you offer.
So the key to the success of your new product is knowing how to classify it.
There are several different ways to classify products, but the easiest one to use and understand is based on how much learning is required by the end user.
- Continuous innovations require little or no learning for the end user and change is minimal
- Discontinuous innovations require a substantial amount of new learning, and a change in behavior is necessary
A change in behavior ALWAYS require the learning of new skills
Think about if you were to buy an electric car, you are going to have to LEARN how to use it.
So an innovation forces you to learn new skills is called discontinuous
An innovation requires little or no learning and your behavior doesn’t really change is called a continuous innovation